Author Topic: SATlive Key doesn't fit hardware  (Read 6364 times)

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crisbek

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SATlive Key doesn't fit hardware
« on: November 08, 2009, 17:02 »
Last friday I tried to use SATlive but doesn't work. It Showed a window with the message "SATlive Key doesn't Fit Hardware" and three buttons, but the only one I could push was "CANCEL".
I tried to restore system, but always the same message.
Today (Sunday) I turned on my Notebook, did a Microsoft Update and then tried to open SATlive again and it worked without problems. This is not the first time, and both I really needed.

TomyN

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Re:SATlive Key doesn't fit hardware
« Reply #1 on: November 09, 2009, 07:44 »
Hi,

well that is very strange, and you're the first one to report it. A key does not fit to hardware message happens some times during the key installation process, but should not happen later on, because the later checks are not so severe.

In any case of a 'key does not fit hardware' message, the hex value following the message (like A00F0) is important for further investigation of the error, because it points out, which part of the key check failed.

As a wild guess I'd say that you're using different users / userlevels.

Tomy
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crisbek

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Re:SATlive Key doesn't fit hardware
« Reply #2 on: January 04, 2010, 15:00 »
Tomy:

I found the problem that produce the error, it´s my Wireless LAN. When the Laptop isn't connected to a WiFi network SAT live doesn't start and show the message.

Regards,
Cristian.

TomyN

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Re:SATlive Key doesn't fit hardware
« Reply #3 on: January 05, 2010, 12:03 »
Hi Christian,

thanks for your report. Could you post/e-mail the ID reported by SATlive when the key fails?

Regards

Tomy
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crisbek

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Re:SATlive Key doesn't fit hardware
« Reply #4 on: January 05, 2010, 14:07 »
OK. I e-mail you.

TomyN

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Re: SATlive Key doesn't fit hardware
« Reply #5 on: January 15, 2010, 18:54 »
Hi Chris,

thanks for your e-mail.

Could you please download the beta version and check if the problem is solved.

http://www.take-sat.de/english/beta.php

Regards

Tomy
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crisbek

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Re:SATlive Key doesn't fit hardware
« Reply #6 on: February 13, 2010, 21:01 »
Tomy:

problem solved.


Thanks.
Cristian.

TomyN

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Re:SATlive Key doesn't fit hardware
« Reply #7 on: February 13, 2010, 21:57 »
Thanks for report.

Tomy
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